1. These Terms and Conditions are terms and conditions between BRICKHOUSE TRAINING ACADEMY (BTA) and the Client. These terms and conditions replace any previous terms and conditions of BTA and are the complete and only terms and conditions between the parties. All dealings between BTA and the Client shall be governed by these terms and conditions, which shall prevail over any other matters.
  1. These terms and any Contract formed pursuant to them may be amended and any amendment is confirmed in writing by BTA.
  1. A Contract will be binding and formed when BTA accept a Client’s order for goods or services (the “Contract”). An invoice will be sent before delivery of the goods or performance of the service and shall     be payable immediately or on agreed terms (subject to paragraph 5).
  1. A copy of these terms and conditions will be despatched, in the case of the provision of a training course, with the booking confirmation letter or e-mail sent by BTA. If the Client has not had prior sight of them and reasonably objects to any of these terms and conditions, the Client shall be entitled to notify such objection to BTA within 7 working days of first sight (failing to provide this, these terms and conditions will be deemed to have been accepted) and, provided a solution to the objection cannot be reached between parties, cancel the Contract without penalty after 7 days of such notification. Any goods which have been delivered but not paid for prior to cancellation of the Contract in this way may be recovered by BTA in accordance with paragraph 18.
  1. In the case of the provision of a training course by BTA, payment must be made in full prior to the commencement of the course. Certificates/Awards to prove completion of the course may be withheld by BTA until payment is made. No refund shall be given should a learner fail any course provided by BTA and BTA make no guarantee as to a learner successfully passing any course or finding employment.
  1. A Client rejected by BTA is entitled to a refund of all monies paid.
  2. A Client who provides written notice of cancellation within three (3) working days, excluding weekends and Bank holidays, of completing enrolment is entitled to a refund of all monies paid, excluding 25% of the stated cost of the course or £75.00, whichever is less , non-refundable registration fee.
  1. A Client requesting cancellation more than three (3) days after completing enrolment and making an initial payment, but before the first day of class is entitled to a refund of all monies paid, excluding a maximum tuition fee of 15% of the stated cost of the course or £75.00, whichever is less.
  1. A learner choosing to withdraw from the academy after the beginning of classes is to notify the Centre Manager in writing. The notice must include the expected last date of attendance and be signed and dated by the learner.
  1. A learner will be deemed to be withdrawn from the academy if he/she misses five consecutive instructional days and all of the days are unexcused.
  1. If special circumstances arise, a learner may request, in writing a leave of absence, which must include the date the learner anticipates the leave to start and end. The withdrawal date will be the date the learner is scheduled to return from the leave of absence but fails to do so.
  1. A Fee of £50.00 per Examination/Module is payable should a learner wish to retake any Examination/Module.

13. A Fee of £20.00 per week of extension of deadline is payable should a learner wish to extend a set      deadline.

  1. A Fee of £25.00 per week is payable should a learner fail to submit within a set deadline.
  2. Unless specified, Value Added Tax (VAT) will not be included in any price and will be charged at the rate in force at the time of quotation.
  1. Interest on overdue invoices may be charged (at the discretion of BTA) at 4% above the base rate of the Bank of England until the date of payment and the Client agrees to pay any reasonable expenses incurred by BTA in pursuing any outstanding debt(s) due from the Client. Where relevant interest shall be charged pursuant to the Late Payment of Commercial Debt (interest) Act 1998.
  1. Title of the goods shall pass when payment is made in full. For the purpose of this clause only, time is of the essence. Until full payment is made (or if the Contract is cancelled in accordance with clause 4) the Client shall allow BTA or its agents to enter its premises without notice at any time (within reasonable office hours) to inspect goods which have not been paid for in full and remove them. The Client shall not sell, give, pledge, lend, charge or otherwise dispose of the goods before title has passed without written agreement of BTA.
  1. Risk of loss shall pass on delivery and all delivery times are estimates only. It is the Client’s responsibility to inspect the goods on arrival (delivery). Any visible defects in the goods must be reported to BTA within 7 days of receipt (delivery) follow which BTA shall repair or replace such goods free of charge. After this time, any goods with visible defects may be replaced at the Client’s expense.
  1. BTA shall not be liable to the Client by any failure to perform BTA’s obligations under Contract if the failure is due to any cause beyond BTA’s reasonable control. BTA shall not be liable for any loss suffered by the Client (except in respect of death or personal injury caused by BTA’s negligence) including loss of profits arising out of performance of the Contract by BTA (or its servants or agents).
  1. BTA reserves the right to cancel and/or amend course dates, times, contents and venues. Every effort will be made to give the Client as much notice as possible and offer a reasonable alternative. If these are not satisfactory, BTA may refund in full the total amount paid to date. No further compensation will be given.
  1. BTA reserves the right to remove or amend any part of its publications or manuals without prior notice or consultation. Whilst every effort has been made to ensure the accuracy of the information contained in the publications of manuals, BTA shall not be liable for any inaccuracies or for any subsequent mistreatment of any person or property, however caused.
  1. The Client shall compensate BTA for any loss or expenses caused as a result of providing inaccurate information to BTA, mistakes contained within the Client’s order, changes to the Contract requested by the Client, the cancellation of the Contract (otherwise than in accordance with paragraph 4) by the Client or breach of the Contract by the Client (subject to BTA using all reasonable attempts to minimise such loss).
  1. The Client shall not be entitled to set off or deduct any amount from invoice unless otherwise agreed by BTA.
  1. If the Client becomes bankrupt or enters into liquidation, administration or administrative receivership or has a receiver of any of its assets appointed (or ceases or threatens to cease carrying on business) BTA shall be entitled to cancel any outstanding Contract(s) and/or suspend further deliveries or services without liability to the Client and any sums outstanding shall become immediately due.
  1. Any dispute that cannot be resolved between parties should be referred to the discretion of a sole arbitrator to be agreed between the parties or, in default of agreement, appointed at the request of either party by the president of the Chartered Institute of Arbitrators. Arbitration shall take place in accordance with the Arbitration Act 1996.
  1. Any written notice given under these terms and conditions shall be served by either registered post or facsimile to the relevant party’s registered /principle office or last known address.
  2.   Learners must be in a good physical condition to attend course and have no health problems that would be affected by heavy physical exercise.
  1. Learners must be aware that to deliver the practical skills for physical interventions unit of some security courses effectively, a minimum of three learners are required. As such, learners must be aware and be forewarned that the practical skills for physical interventions unit of these courses might not take place if less than three learners. Should this be the case, the practical skills for physical interventions unit can be deferred to different dates by the learners.
  1. These terms and conditions shall be governed and construed in accordance with English law and the parties submit to the exclusive jurisdiction of the English Courts. In the event that one or more clauses of these terms and conditions become invalid, illegal or unenforceable, the unenforceability of the remaining provisions shall not be affected.

Contact details:


1st Floor, Gloucester House, 8 Camberwell New Road, SE5 0TA

Tel: +44 7901 956 272

E-mail: info@brickhousetrainingacademy.com